Supa VPN Privacy Policy

Last Updated: November 1, 2024

Your privacy is important to us at Supa VPN. By using our application, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using the application. We reserve the right to modify, update, or remove portions of this policy at any time. We recommend checking this page periodically for updates. Continued use of Supa VPN following any modifications indicates your acceptance of the updated policy.

1. Information We Collect

We collect two types of information:

Information You Provide Voluntarily: When you contact us for support or provide feedback, we may collect information such as the content of your messages and any attachments you send. Providing this information is entirely optional.
Automatically Collected Information:
- IP Address: Your IP address is collected, anonymized, and replaced with a virtual or proxy IP address. Your actual IP address is temporarily stored only for the duration of your VPN session and is deleted afterward. We do not log or associate your real IP address with your online activities.
- Device Information: We collect non-personally identifiable information like your device's hardware model, operating system version, browser type, language, wireless network, and mobile network information. This data is used to improve our services and conduct analytics.

We do not collect browsing history, app usage, or any other data that could reveal your online activities.

2. How We Use Your Information

We process your personal data for the following purposes:

Service Provision: To offer, manage, and improve the Supa VPN application and services.
Communication: To respond to your inquiries or provide service-related information.
Fraud Prevention & Legal Compliance: To detect and prevent fraudulent activities and comply with legal requirements.
Analytics & Improvement: To perform internal analyses and enhance our services.

3. Data Sharing with Third Parties

We do not share your browsing data, IP address, or personal information with advertisers or third parties, except as necessary to provide our services.

However, Supa VPN uses external services like AdMob, Firebase, and Facebook SDK for promotional feedback and app analytics. These services may collect non-personally identifiable data such as device advertising IDs, IMEI numbers, or wireless carrier information. We recommend reviewing their privacy policies for more information.

Please note, any third-party websites you visit through links in our app are not governed by this policy. We encourage you to review the privacy policies of those sites.

4. Children's Privacy

Supa VPN is intended for use by individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe that your child has provided personal data, please contact us. We will take steps to delete any such information promptly.

5. Data Retention and Security

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, it will be securely deleted.

We implement industry-standard security measures to protect your personal data from unauthorized access or disclosure.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal and service-related obligations.
Restriction: Ask us to restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us using the information provided below. We will respond promptly and in accordance with applicable laws.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of Supa VPN after any modifications constitutes your acknowledgment and acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

hi@nureplyinc.com

We take privacy seriously and will address your concerns as quickly as possible.